Omni Hotels operates national sales offices in New York, Los Angeles, Chicago, Dallas/Fort Worth, Denver, Washington, D.C. and Atlanta. Omni Hotels’ central reservation center, located in Omaha, Nebraska, handles more than 1.7 million calls each year.

Consumer Reports rated Omni Hotels as the No. 3 luxury hotel brand in the July 2004 report. Omni Hotels was noted as a top choice for the best value. Since 2001, J.D. Power & Associates rated Omni Hotels in the top three as “Highest in Guest Satisfaction Among Upscale Hotel Chains.”